FAQS

Do I need to be referred by my GP?

No, you don't need to be referred by your GP. At the end of your treatment we often send a report to your GP, outlining your progress achievements.

Any enquiries and referrals are welcome from Consultants, Nurses, GPs, other Physiotherapists, Occupational Therapists, Speech and Language Therapists, Social Workers, Neuropsychologists, Solicitors and Case Managers.

We work closely with a variety of health and social care professionals, such as medical and care staff. At
Physio Matters we understand the value of effective communication with other professionals to ensure a smooth 'rehabilitation journey'.

How long does a treatment session last?

A session usually lasts for one hour. However this can be changed depending upon individual needs and circumstance. This will be discussed at your assessment, and reviewed as needed.

How frequently will I need to be seen?

As everybody responds differently, the frequency of sessions will depend upon a number of things, such as your condition, your potential for recovery, your goals and ability to practice at home between sessions and also your level of fatigue. This will be discussed at your assessment.

How many treatment sessions will I need?

Again, as everyone is different, the length of session, frequency and number of sessions needed for you to achieve your goals will be discussed following your assessment. It could be that you would benefit more from a short intensive series of sessions to achieve your goal, or it may be that less frequent input but for a longer period of time is the right way to go.

We will constantly review your progress and we can increase or decrease frequency depending on how you are getting on. We will always be honest with you regarding your progress and expectations.

Will you visit me at home?

Our visits usually take place in the comfort of your own home. Alternatively we can provide support and treatment within other community settings such as the gym, swimming pool or workplace.

Physio Matters pride themselves on enabling people to get more out of their lives by improving their movement. We work with you to access those places that you have previously found difficult. Treatment sessions have taken us to supermarkets, athletics tracks and even indoor ski-slopes!

How much does treatment cost?

Physio Matters treat and evaluate each client separately, and offer a tailored and unique treatment package suitable for each individual.

The price of treatment will depend upon the length and nature of the session. In order that we can provide you with an accurate price based upon your individual needs please contact us directly on 0161 681 6887 or info@physio-matters.org

What should I expect on my first visit?

Your assessment will take place in the familiar surroundings of your own home to help put you at ease.

The first visit will be divided into three main parts:

  • Initial discussion- Here, your physiotherapist will ask you questions about your medical condition, previous health problems and what you hope to be able to achieve with our help.
  • Physical assessment- At this stage, the physiotherapist will assess your current physical ability. This is done to ascertain the reasons for your difficulties, and to identify some achievable goals for the future.
  • Explanation and recommendations- After the assessment, your physiotherapist will discuss their findings and what they mean, agree the achievable goals that you would like to set, and recommend the course of treatment needed to achieve these.

Throughout all stages, there will be an opportunity for you to ask questions and discuss any of the recommendations.

Can I bring a family member or friend to my sessions?

Yes, you can have someone else present with you during the session if you would feel more comfortable, or even if you would just like them to see what you are doing.

What should I wear for my assessment or treatment session?

It would be useful to wear comfortable trousers and a vest / sleeveless top. You will not be asked to undress any more than this in the treatment sessions.

We have male and female physiotherapists so, if you would feel more comfortable being treated by a physiotherapist of the same sex, please mention this when you contact Physio Matters.

Is there anything else that I need to remember for my appointment?

In addition to appropriate clothing it would be useful to have a list of your medication. It may be useful for you to jot down a brief summary outlining your medical history to have at hand. You are welcome to bring a family member or friend to your session if this would make you feel less anxious.or help you recall information.

What should I expect on subsequent visits?

Future sessions will be aimed at helping you achieve your individual goals. At agreed intervals, assessments will be taken to measure your improvement and ensure that you're on track with your progress. Home exercises will often be written specifically for we will ensure you know how to carry them out correctly.

I am already being seen by an NHS physiotherapist, would you be able to treat me too?

Yes, you can be treated by both NHS and private physiotherapists, providing that both parties communicate with each other and are not working in conflicting ways. Physio Matters are able to offer you an assessment and provide recommendations as part of a second opinion.

I am on a waiting list to have NHS neurological physiotherapy, would Physio Matters provide treatment in the meantime?

Yes, Physio Matters are often asked to treat people whilst they are on a long NHS waiting list. Once your NHS appointment comes through you are then able to decide:

  • to be treated within the NHS
  • to be treated by both NHS and Physio Matters
  • to continue with the rehabilitation from Physio Matters only

The choice is yours.

Will you give me programmes and exercises to carry out at home?

It is very important to encourage you to build on the improvement that you have made in your physiotherapy sessions. Our physiotherapists will often provide home programmes of key activities that will help you achieve your goals. These programmes are tailor made for you to include activities that will be specific to your rehabilitation needs.

Will I be able to contact my physiotherapist between treatment sessions?

Yes. At Physio Matters we understand the importance of developing a strong relationship with our clients. You may need to clarify something from the treatment session or rearrange your next appointment. Your physiotherapist will provide you with a direct mobile phone contact number so do not worry if you have to contact your physiotherapist during working hours. Also, you can always contact Katy or Janet on
0161 681 6887 (Between 08:00 & 16:30) at our Manchester Office where they can help with non-clinical queries.

Contact us now:

0161 681 6887
office@physio-matters.org

Neurological Physiotherapy

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Home visits

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Brain Injuries

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Who we work with

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